Refund Policy

Refund requests must be submitted in writing to the admissions team within the period stated in your enrollment agreement and before substantial program materials have been accessed.

Downloaded workbooks, templates, and toolkits, along with completed live sessions and capstone reviews, are considered delivered materials and services.

Selecting a two-payment or four-payment plan creates an obligation for the full tuition amount. Missed payments may pause course and portal access until the balance is current.

Participants may request a one-time transfer to a later cohort, subject to availability and any administrative fee stated in the enrollment agreement.

Employer, college, workforce, and agency cohorts are governed by the executed contract, which controls cancellation, rescheduling, invoicing, and refund terms.

Send your request, order details, and reason to the admissions team through the contact page. Approved refunds are returned to the original payment method.